Coronavirus Update

Updated 22/04/2021: We've updated our status to reflect the new lockdown status as announced by the Prime Minister.

We regard the safety of our colleagues, customers and visitors as our highest priority, so please read below to see the extra measures being taken to conform with the Government's latest guidance. We will continue to update this page every day to reflect any changes.

Current Service Status

Stocks And Availability97% Product Availability
We currently hold over 350,000m² of Bathroom Tiles, Kitchen Tiles, Floor Tiles, Wall Tiles and Underfloor Heating.
Customer SupportNormal 7 Day Support
More information about Opening Hours and Contact Information.
ShowroomCOVID Restrictions in Place
  • We ask you not to visit us in large groups (maximum group size of 2 per household) as social distancing becomes more difficult to maintain.
  • Our colleagues will be wearing face masks, shields or coverings when assisting you in the showroom, except when they are sitting at their desk, behind the screen guards
  • We expect all customers to wear face masks/coverings, as per government advice, except those people in vulnerable groups who are unable to due to health reasons.
  • In the event we are busy, you may be required to queue outside the showroom, this is an unfortunate necessity in order to maintain adequate distancing. Please consider this if you are making a particularly long journey to visit us.
  • Our busiest times are on weekends, so if you can schedule your visit for a weekday then you are more likely to experience less of a delay in our service.

To ensure as little interruption and delay to your day, we ask that you call through to customer support 01473 805959 to let us know of any materials you need in advance for Click & Collect. We will try to make sure that all your materials are picked and ready for you when you arrive.

DeliveriesNormal National Coverage
Our delivery services are working at very close to normal levels, more about our Delivery Information. And here are some recent communications we've received from the Delivery Services that we use.