COVID-19 Service Status: We are Delivering Online Orders as Normal (more details).

Coronavirus Update

Updated 04/01/2021: We've updated our status to reflect the new lockdown as announced by the Prime Minister.

We regard the safety of our colleagues, customers and visitors as our highest priority, so please read below to see the extra measures being taken to conform with the Government's latest guidance. We will continue to update this page every day to reflect any changes.

Current Service Status

Stocks And Availability97% Product Availability
We currently hold over 350,000m² of Bathroom Tiles, Kitchen Tiles, Floor Tiles, Wall Tiles and Underfloor Heating.
Customer SupportNormal 7 Day Support
More information about Opening Hours and Contact Information.
ShowroomClick and Collect Only
Our showroom is now closed and will remain so during the lockdown period, however, we will continue to service Click and Collect orders for local customers to finish projects and local tradespeople in order for them to continue working where they are able to do so.

Please note, we politely ask customers from across the UK not to make journeys to us that would be deemed non essential as per the Government's latest guidelines, as we are unable to admit any visitors into the showroom and are unable to process new orders from customers in person that have not purchased from us previously. Our website is fully operational, processing orders and deliveries as early as the next working day, all of the latest designs and styles are available on the website at our normal competitive low Total Tiles prices! We encourage customers to browse our website and place orders for delivery online, if you require support our customer support team are still able to answer your questions by calling 01473 805959, by email [email protected], or via online chat, we endeavour to answer all enquiries as quickly as possible.

Tradespeople
To ensure as little interruption and delay to your day, we ask that you call through to customer support 01473 805959 to let us know of any materials you need in advance for Click & Collect. We will try to make sure that all your materials are picked and ready for you when you arrive.

DeliveriesNormal National Coverage
Our delivery services are working at very close to normal levels, more about our Delivery Information. And here are some recent communications we've received from the Delivery Services that we use.