Privacy Policy

Our commitment to our customers information

Here at Total Tiles we take responsibility for safeguarding our customers personal information very seriously indeed. We also believe in communicating in clear and plain terms that everybody understands, so here is a brief outline of our approach to privacy and the use of your information, you will find our full privacy policy above titled All the Details.

We want all our customers to have a positive experience assured that their personal information is in their control and kept safe and secure, we want our customers to know;

  • We will never share your personal information with anyone other than our delivery partners who need it to deliver your order! We will certainly not pass or sell your information to any third party marketing companies.
  • We will not bombard you with marketing emails, text messages or phone calls beyond our initial customer service text, unless you subscribe to our marketing emails and texts, this enables us to ensure that we have completed the delivery to your satisfaction. We do issue a periodic newsletter, but you can tell us that you do not wish to receive that by completing our privacy form, where you can opt out of any future marketing from us.
  • That the use of any personal information we hold will always be in your control, you can withdraw or limit consent using our privacy control form here, or you can email us at [email protected] as long as limiting consent doesn’t interfere with our ability to complete any business we have with you.
  • That although we do collect personal information this is always in an effort to ensuring we provide the best experience we can for our customers, and in a way in which we can operate our business.

We hope that you enjoy your experience with us at Total Tiles, but please let us know if you have any questions about our privacy policy by emailing [email protected], or for any other matter by emailing [email protected]

Many Thanks

The Team @ Total Tiles