Samples Service

Sometimes selecting the right colour and texture tile to compliment all elements of your project design can be difficult. At Total Tiles we encourage our customers to always purchase a sample before placing an order. This allows you to check the colours, patterns and finishes on any number of single tiles to ensure that you’ll be completely happy with your final selection. The appearance of tiles in your own environment can be quite different to that on a computer screen where varying monitor settings, image resolution and limits of photographic reproduction can all have an effect.

To order a sample simply view the product then click on the order sample button and proceed to the checkout. Alternatively you can just give us a call on 01473 805959 and we’ll be happy to process your sample order over the phone.

The sample price and size will vary dependant on the product selected although these will display on the product page. Generally all small to medium sized tiles will be sent as complete tiles with large tiles being sent as manageable cut sized sections. Sample pricing is generally between £1 and £5 dependent on the tile size and style with free P&P.

Our samples are carefully labeled and wrapped, then delivered by DPD within a 1 hour delivery window on the day you choose at the checkout. This can be as soon as the next working day

Postage on sample tiles is always Free of Charge. Please ensure that you click on the sample button and that only samples are in your cart to allow our system to calculate free postage.

A maximum quantity of 1 sample of each tile design is allowed per customer online. Any quantity of single tiles can be purchased and returned for a full refund from our showroom in Ipswich.

Once you have received your tile sample and are happy to progress with your order, please give our customer service team a call on 01473 805959, and they will be happy to refund the tile sample from your total purchase.